FREQUENTLY ASKED
QUESTIONS
2
Allergens
Please notify the restaurant of any special requirements, allergies, or dietary requirements within your party in advance of your reservation. We cannot guarantee the total absence of allergens in our dishes and allergen advice is available on request. If pre- ordering any food or drinks, please state all/ any allergens or dietary requirements on your pre-order form before sending it back to us.
3
Food Reservations
Our Kitchen is currently only open for private party reservations.
If your party is fifteen guests and over we will require a pre order from our menu.
4
Entry Policy
We operate a Challenge 25 Policy so you may be asked for a passport, driving license or PASS ID.
Any guest under the age of 18 are not permitted after 9pm.
5
Dress Code
On Friday, Saturday & Bank Holiday weekends we ask our guests, “dress to impress”. We have a strict smart casual dress code. Entry will not be permitted for people wearing sportswear, hats, track suits, sports trainers, hoodies, sling & messenger bag styles / luggage, fancy dress or see-through items. Management reserve the right to refuse entry.
6
Cancellation
All bookings over 10 require card authorisation and if cancelled within 48 hours can be charged up to £5 per person. All deposits taken for Party Bookings are non-refundable.
8
Our Spaces
The Cocktail Bar for my celebration? This area is located on the first floor of The Distillery and has a more more relaxed and intimate environment. Here is where we craft our cocktails and you can take a seat and sip some of our favourite spirits. And if you’re looking to do something really special don’t be afraid to ask – we’re always up for a challenge.
The Main Bar? Is truly the party place, home to the DJ on the weekends, it’s a little louder with a fun vibrant atmosphere. This area merges onto our front garden with beautiful greens and twinkly lights. We are happy to reserve tables in our main bar, drink reservations no later than 9pm.
9
Venue Exclusivity
Please note guests can book The Cocktail Bar for private use all week. All private hire bookings require a minimum number of guests and a room-hire fee. Please enquire for more details.